Privacy Policy

At Phillips Hire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Collection of Personal Information

We may collect personal information such as your name, contact details, email address, and payment information when you:

  • Use our website to make enquiries or bookings

  • Contact us via phone, email, or other communication channels

  • Subscribe to newsletters or promotional materials

We collect this information only with your consent and to provide you with our products and services efficiently.

2. Use of Personal Information

Your information is used for the following purposes:

  • To respond to your enquiries and provide customer support

  • To process orders, bookings, and payments

  • To improve our website and services

  • To send promotional and marketing communications (which you may opt out of at any time)

  • To comply with legal and regulatory obligations

3. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our business, such as transport companies or payment processors, but only to the extent necessary to provide our services. All such parties are required to protect your information in accordance with applicable privacy laws.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technology

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve functionality. You can manage your cookie preferences through your browser settings.

6. Access and Correction

You have the right to access, correct, or update your personal information held by us. To do so, please contact us at the details provided below.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.

9. Changes to this Privacy Policy

Phillips Hire reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we manage your personal information, please contact:

Phillips Hire
Port Augusta, South Australia
Phone: (08) 7634 9107
Email: Admin@phillipshire.com.au

Effective Date: 08 December 2025